Privacy and personal data protection policy

Update date: October 16th, 2018

This following privacy policy aims to explain you seamlessly what informations we collect, why we collect them and how you can exercise your rights.

We attach importance to the protection of your personal data and we want to be fully transparent about this subject.

Who is responsible for the processing of data?

The company responsible for the processing of data is the company named PIXEL ROCKET (hereafter the « Company » or « We »), registered under Montpellier RCS n°825399447 and located at 1194 avenue de l’Europe, 34170 Castelnau-le-Lez in France.

What is this policy about?

This policy is subject to the General Data Protection Regulation (GDPR, regulation n°2016/679) enacted the April 27th, 2016 by the European Union.

This privacy policy applies to every application, game, website and service (hereafter grouped together under the term « Products ») published by the Company and distributed through AppStore/Google Play platforms, through Facebook social network or through « www.pixelrocket.io » website.

This privacy policy applies to everybody (hereafter the « Users » or « You ») who uses our Products or who contacts us by email, mail, Facebook Messenger or through our website « www.pixelrocket.io ».

For example, if you play one of our applications like Dunkz, 9 Tiles or Falling Hero, this privacy policy describes how data are collected by these applications.

Which data do we collect?

When you use one of our Products, we collect data, including personal data (hereafter grouped together under the term « Data »). These Data are used for the following purposes:

With your consent and depending on the used Product, we can collect and process the following Data:

Why do we collect these data?

We use these Data to offer you specific features, to analyze/improve our Products and for marketing/advertising purposes.

Collected Data are processed for the following processing purposes:

Offer specific features

These Data allow us to offer you features like game save or notification subscription managment.

Evaluate performance and improve quality

These Data allow us to analyze performance of our Products (latency, errors, gameplay) in order to improve user experience and optimize gameplay mechanics.

They allow us to detect operating problems (crashs, bugs) in order to improve quality and stability of our Products.

Display targeted ads

These Data allow us to display targeted ads within our Products.

They allow us to perform audience measurements in order to improve user experience and continue to offer you free Products.

Communicate with you

These Data allow us to communicate with you through notifications, email, Facebook Messenger for support purposes or when you contact us.

They allow us to communicate with you through notifications, e-mail, Facebook Messenger with your consent, for marketing purposes (newsletters, important informations).

How long are your data kept?

PIXEL ROCKET will store your Data for the duration necessary to process it as detailed in previous section. Your Data will be kept during the entire statutory period of limitation.
Regarding Data transferred and kept by third party partners, the retention duration depends on type of Data and partners. Please refer to corresponding partner privacy policy (see next section).

Who are the recipients of your data?

Data are transferred for internal use within PIXEL ROCKET to authorized employees only.
Data can be also transferred to third party partners like technical partners:

Here is a list of third party partners we use to work with:

Partner Type Useful links
Appodeal Ad network Privacy Policy
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AdColony Ad network Privacy Policy
AppLovin Ad network Privacy Policy
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Chartboost Ad network Privacy Policy
Google Mobile Ads Ad network Privacy Policy
Facebook Audience Ad network Privacy Policy
InMobi Ad network Privacy Policy
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MoPub Ad network Privacy Policy
TapJoy Ad network Privacy Policy
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Unity Ad network
Audience analytics service
Privacy Policy
Vungle Ad network Privacy Policy
Game Analytics Performance analytics service
Audience analytics service
Privacy Policy
Facebook Analytics Audience analytics service Privacy Policy
Firebase Performance analytics service
Audience analytics service
Online storage service
Privacy Policy
Fabric Performance analytics service
Audience analytics service
Privacy Policy
ironSource Ad network Privacy Policy
Pollfish Online survey service Privacy Policy
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Where your data can be transferred to?

Collected Data can be transferred to third party partners located outside European Union.
In accordance with the regulations, PIXEL ROCKET ensures that these partners implement necessary guarantees for the security and privacy of your Data during these transfers.

What rights do you have regarding collected data?

According to the General Data Protection Regulation, you have all of the following rights in on Data we collect and process:

Right of access

You have the right to obtain confirmation that your personal Data is processed or not. If applicable, you have the right to obtain a copy of your Data.

Right of rectification

You have the right to modify/complete your processed Data if there are erroneous/inaccurate/obsolete.

Right of deletion

You have the right to ask for the deletion of Data collected about you.

Right of restriction

You have the right to restrict the use of Data collected about you.

Right of objection

You have the right to object to the process of your Data by withdrawing your consent (the withdrawal does not affect the lawfulness of any previous processing).

Right of data portability

You have the right to get a copy of your Data provided by PIXEL ROCKET in a structured format readable by a computer.

Right to address a complaint

You have the right to address a complaint to the national supervisory authority of your country.
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

How can you exercise your rights?

If you want to exercise one of your rights, send us your detailed request:

Due to Data privacy protection, your request will be processed provided that you bring proof of identity by sending us a copy of a signed identity document with your request.

PIXEL ROCKET will answer you within a month following the receipt of your request.

Regarding the complexity of your request or the number of requests we need to process, PIXEL ROCKET may extend this delay up to 2 months if necessary. If so, we will inform you of this postponement.

In case the answer of PIXEL ROCKET doesn’t satisfy you, you may address any complaint to the national supervisory authority of your country.
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

How are your data secure?

We implement the maximum to protect your Data from unauthorized access, improper use, disclosure and destruction.
Access to personal Data is strictly reserved for authorized employees and partners who need to process their data on behalf of PIXEL ROCKET.

According to the General Data Protection Regulation, PIXEL ROCKET ensures its partners implement necessary guarantees for the security and privacy of Data transmitted to them.

A question, a complaint: contact us!

For any question/complaint regarding this privacy policy, feel free to contact us:

We will make every effort to answer your questions.
You may also contact the national supervisory authority of your country.
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

Policy update

This privacy policy may be updated at any time.
We advise you to regularly check this page to keep you informed regarding amendments of this policy.

Useful links

AppStore is a trademark of Apple Inc., registered in the U.S. and other countries.
Google Play Store is a trademark of Google LLC, registered in the U.S. and other countries.
Facebook and Facebook Messenger are trademarks of Facebook Inc., registered in the U.S. and other countries.